Frequently Asked Questions
Below is a list of frequently asked questions. If you cannot find the answer you are looking for, please feel free to contact us.
General FAQ
- There are thousands of web design companies - what sets you apart from the rest?
- What costs are involved in developing a web site?
- What browsers do you test on?
- What language are the pages written in?
- I already have a web site but it needs updating. Can you help?
- Can you also host my site?
- Can you design my site to be search engine friendly?
- Can you design my site to be accessible for disabled users?
Prototype
- How long does it take to create a prototype?
- How can I view my prototype?
- Why is the prototype an image and not an HTML page?
- What if I don't like your prototype at all, or would like to make minor changes?
- What if I sign-off on the prototype, then change my mind later?
Payment
- What forms of payment do you accept?
- When is payment due?
- Why do you require a retainer for larger projects?
Affiliate Program
- What is it?
- How does it work?
- What do I get?
- Does the company I'm referring get anything?
- How do I sign up?
- I'm not a client, but I know of other companies that are looking for your services. Can I refer them as part of this program?
Templates
- Why do you offer templates?
- Do you also offer custom design?
- What are some of the advantages/disadvantages between choosing a template, or creating a custom design?
- I like a certain template, but it is in a different category than my type of business, can I still use it?
- Can you choose a template for me?
Hosting
- Are your hosting prices in CAD or USD?
- What types of hosting packages do you offer?
- Can you give me some more details on your free hosting offer?
- If I don't qualify for free hosting, what are my options?
- I already have a hosting provider, but would like to transfer to your services. What do I need to do, and are there any costs involved?
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